Warranty Information

BluSENSE products are built to last. We back our hardware with comprehensive warranty coverage.

Hardware Warranty

BluCORE, BluNODE, BluPULSE:

- 2-year limited warranty from date of purchase

- Covers defects in materials and workmanship

- Does not cover damage from misuse, accidents, or unauthorized modifications

What's Covered

- Manufacturing defects

- Component failures under normal use

- Firmware issues

What's Not Covered

- Physical damage from drops, water, or environmental factors

- Damage from improper installation

- Normal wear and tear

- Unauthorized repairs or modifications

- Sensors or third-party components (covered under manufacturer warranties)

Warranty Claims

To file a warranty claim:

1. Contact support at info@blusense.io

2. Provide proof of purchase and serial number

3. Describe the issue

4. Our team will diagnose and provide next steps

Repairs & Replacements

- We'll repair or replace defective products at our discretion

- Replacement products may be new or refurbished

- Warranty period does not extend with replacements

Extended Warranty

Extended warranty options available with our support plans.

Questions? Contact us at info@blusense.io or call +1-949-200-6226

*Warranty terms subject to change. Last updated: 01/01/2026*